ALL SALES ARE FINAL.
REFUNDS ARE APPLICABLE ONLY TO DAMAGED/DEFECTIVE GOODS OR GOODS THAT WERE NOT RECEIVED CORRECTLY.
PLEASE REACH OUT TO CUSTOMER SERVICE IF REFUND IS APPLICABLE.
DAMAGES AND ISSUES
PLEASE INSPECT YOUR ORDER UPON RECEPTION AND CONTACT US IMMEDIATELY IF THE ITEM IS DEFECTIVE, DAMAGED OR IF YOU RECEIVE THE WRONG ITEM, SO THAT WE CAN EVALUATE THE ISSUE AND MAKE IT RIGHT.
EXCEPTIONS / NON-RETURNABLE ITEMS
CERTAIN TYPES OF ITEMS CANNOT BE RETURNED, LIKE PERISHABLE GOODS (SUCH AS FOOD, FLOWERS, OR PLANTS), CUSTOM PRODUCTS (SUCH AS SPECIAL ORDERS OR PERSONALIZED ITEMS), AND PERSONAL CARE GOODS (SUCH AS BEAUTY PRODUCTS). WE ALSO DO NOT ACCEPT RETURNS FOR HAZARDOUS MATERIALS, FLAMMABLE LIQUIDS, OR GASES. PLEASE GET IN TOUCH IF YOU HAVE QUESTIONS OR CONCERNS ABOUT YOUR SPECIFIC ITEM.
IF WE ARE UNABLE TO DELIVER THE GOODS AND THE GOODS ARE RETURNED TO SENDER, WE WILL PROCESS YOUR REFUND AS SOON AS POSSIBLE LESS A 20% RESTOCKING FEE FROM THE PRICE PAID FOR THE PRODUCTS. THE REFUND, MINUS 20% RESTOCKING FEE, WILL BE PROCESSED TO THE ORIGINAL METHOD USED TO MAKE PAYMENT.
